This is how the registry key will appear in Registry Editor after you set it. "DisableSupportDiagnostics"=dword:00000001 To turn off Contact Support set the policy in this article and below, Disable support diagnostics in Outlook. To work around the issue, you can turn off Support Diagnostics, which turns off the option to submit an In App ticket using Help and then selecting Contact Support. The bug is related to how Outlook is authenticating for the diagnostics in some situations. Until the fix is available in your Office channel use the workaround below.
To check what channels the fix is available in, please see the Update history for Microsoft 365 Apps (listed by date) page. This issue is fixed in Version 2303 Build 16227.20202 and higher. Use your work or school account instead." "You can't sign in here with a personal account. Or, you already have your account added in the Outlook Profile, but "Need Password" is displayed on the Status Bar. When you attempt to sign in with your account you receive the error dialog below. Post questions, follow discussions and share your knowledge in the Community.You are prompted to sign into Outlook for your account and receive the error dialog below. Weve developed a suite of premium Outlook features for people with advanced email and calendar needs. To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select Help on the menu bar and enter your query.
You can also get support from other users in our Community forum, or get help by selecting Contact Support below: You will then be redirected to an 'Authentication Required' webpage or dialog box, depending on your operating system (OS) and browser. Enter your email address, and select Sign In. Learn about premium Outlook features that come with Microsoft 365. A Microsoft 365 subscription offers an ad-free interface, custom domains, enhanced security options, the full desktop version of Office, and 1 TB of cloud storage. Note: There is a difference between your username and your email address when. We've developed a suite of premium Outlook features for people with advanced email and calendar needs. Which browsers work with Office for the web and Office Add-ins Still need help? You will be directed to a 'Sign in to Office 365' login page. Using and logging in with a Microsoft email account, navigate to Settings in the upper left corner, select Compose and reply, press the addition sign. Log in as follows: Username: Your userID ucl.ac.uk. If you're still having problems with signing in, read When you can't sign in to your Microsoft account. On the Enter password page, clear Keep me signed in. Go to the sign-in page and select Sign in.Įnter your email address or phone number and select Next. In, select your account picture at the top of the screen.
If automatically signs you in, turn off automatic sign in.
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